Western New York's Apple Specialist

Need help now, without the hassle of leaving your home or office? 

MacSolutions Plus is proud to offer Remote Support, a fast, affordable way to get support from the comfort of your home or office. To get started, call us at 716-823-3085, then click on the link above. Please note that Remote Support charges are billed in 15-minute increments, at $23.75 per 15 minutes.

Why choose Remote Support?

• Save time - you don't have to bring your computer to us, or have us come to your home or business. We can fix most software issues remotely.

• Save money - Remote Service is billed in 15-minute increments, versus on-site service which is billed at a minimum of 1 hour. Since many issues can be fixed in under an hour, you'll save money.

• Safe and secure - you get a secure SSL connection directly to MacSolutions Plus; your information does not go through third-party servers.

• Live chat - you can have a live chat with our technicians as we work to resolve your issue.

• Have a record of your service - with Remote Service, each step is recorded, so you can follow along or check back later to see what was done.

What exactly is Remote Support?

With Remote Support, you start a remote session with us that allows us to login, control your computer and fix your problem. Whether you have a program crashing, you can’t get email, or you have other issues, Remote Support makes it simple for us to help remotely.

Fast and affordable

When you use Remote Support, you control how long we have access to your computer. Remote Support charges are billed in 15-minute increments, at $23.75 per 15 minutes. If you prefer to have onsite service, our onsite rate is $95 per hour, with a minimum of 1 hour. Of course, you can always bring your computer in to either MacSolutions Plus store for service. 

SYSTEM REQUIREMENTS: MAC OS X 10.3.x or higher and High Speed Internet for Remote Support. 

For more information:

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• Visit our stores (Eastern Hills Mall and West Seneca - click here then scroll down for hours and directions)

• Call 716-823-3085