If you bought an iMac between October 2009 and July 2011, you may have received an email from Apple about a failing hard drive. Some of the 1TB Seagate hard drives sold in 21.5-inch and 27-inch iMacs during this time may fail.

If your hard drive is covered by this program, you can have it replaced with a new one, free of charge*, at MacSolutions Plus. We are an Apple Authorized Service Provider (AASP), and we can replace affected hard drives.

*Data transfer is not covered by Apple under this program, so please make sure to back up your hard drive before you bring in your Mac. Or, if you prefer, we can handle the data transfer for you for $70.

Click here to submit your serial number and see if your Mac is affected.

Click here to learn how to find the serial number of your iMac.

Your hard drive does not have to be failing already. 
If your hard drive is covered by this replacement program, just bring in your iMac and we will take care of it for you – even if your hard drive is not currently failing. If you have AppleCare, we can come to your home or office and do the replacement for you. The visit and replacement are free, but please note that data transfer is not covered by Apple, and will be charged at $95/hour if you need us to transfer your data. The hard drive replacement program is good for three years from the original purchase date of your iMac, or until April 12th, 2013 – whichever date is later.

As always, we want to provide the best service, so please call us at 716-823-3085, email us, or visit us in Eastern Hills Mall (near JC Penney) Monday-Saturday 9 a.m. – 9 p.m., Sunday noon – 5 p.m..