AppleCare and Warranty Information

All new Apple hardware products (including clearance and refurbished products) carry a one-year Limited Warranty against defects in materials and workmanship. You can view a complete copy of the Apple Limited Warranty online.  

At MacSolutions Plus, all repairs are performed by Apple-certified technicians using genuine Apple parts. Most repairs take one to two days to complete but can sometimes be finished sooner if we have the part in stock.

Get 3 years of protection with AppleCare for your Mac

The AppleCare Protection Plan extends the coverage on your Mac® to three years, accounting for any repairs done on your computer. This covers the computer itself, as well as an AirPort Card, and the AirPort Express that’s been purchased for your Mac. Mac Pro® and MacBook Pro® customers may also be covered for one Apple display, provided that the Mac and display were purchased together.

Free tune-up when you buy a Mac with AppleCare from MacSolutions Plus

When you buy a Mac with AppleCare from MacSolutions Plus, you’ll get a free 1-year tune-up for your Mac. Please contact us for details.

AppleCare+ for iPhone – even if you bought it somewhere else!

AppleCare+ for iPhone® extends your coverage to two years of Apple-authorized repairs and telephone technical support, and adds accidental damage protection for your iPhone (coverage for up to two incidents of accidental damage from handling; each incident is subject to a $79 service fee plus applicable tax).

AppleCare+ for iPad

AppleCare+ for iPad® extends your coverage to two years of Apple-authorized repairs and telephone technical support, and adds accidental damage protection for your iPad (coverage for up to two incidents of accidental damage from handling; each incident is subject to a $49 service fee plus applicable tax).

Also available for the iPod touch, iPod and iPod nano

Purchasing iPod® AppleCare extends the warranty from one year to two years full coverage. It also extends phone support from one free phone call to two years of unlimited phone support. In-warranty iPod repairs are not performed at MacSolutions Plus, but sent off to an Apple repair depot center.

Rentals available

We know what an inconvenience it can be to be without your computer, and we appreciate your patience while we’re performing the work. As a benefit to our customers, we offer rentals at a discounted rate for the duration of the repair and can customize the computer to fit your needs. 

Getting service under warranty or AppleCare

The first thing we’ll need is proof of your warranty (a copy of the receipt from when you purchased the equipment). If your machine is less than a year old, it’s covered under Apple’s Limited Warranty. If you’ve purchased AppleCare for your computer, you’ll be asked for your AppleCare Agreement number. We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible.

Purchase AppleCare and learn more about warranty coverage

Call // 716.823.3085

Email // Click here

Visit our store at 9364 Transit Rd, East Amherst NY 14051
Mon-Fri 10am–6pm
Sat 10am–4pm
Sun CLOSED

Check your warranty status

You can see your warranty status by entering the serial number of your product at Apple’s website. Not sure how to find your serial number? Just see this Apple support article.