Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews,...
Category: troubleshooting
How Often Should Macs Be Replaced?
It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s...
What to Do If Your iPhone Takes a Plunge
No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen....
Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates
We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with...
AutoFill in Safari Not Working? Set “My Card” in Contacts
We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she...
You Can Now Use Siri to Reboot Your iPhone or iPad
Although iOS and iPadOS are extremely stable, there are times when rebooting your iPhone or iPad can eliminate odd or...
Merge Duplicate Photos and Videos in iOS 16, iPadOS 16, and Ventura
It’s all too easy to end up with duplicate photos and videos in your Photos library. The most common way is to use the...
What Your Organization Needs to Know About Email Blocklists
Spam remains one of the scourges of the Internet, although spam filters do a pretty good job of keeping most of it out...
Not Getting Full 5G When You Should? Try a New SIM Card
If you’ve been moving your SIM card from phone to phone over the years, you might inadvertently be preventing your...
15 Ways to Solve Call Failures on Your iPhone
Sure, we know that phone calls aren’t the most common thing people do on their iPhones—especially anyone under 30—but...
Follow These Steps before Bringing Your Mac in for Repair
It has finally happened. Keys on your MacBook Pro aren’t responding, there’s a crack on the screen, or the battery no...
Photos Library Showing Blank Thumbnails or Having Other Issues? Try This Trick to Repair It
The Photos app is usually a solid performer, but it does rely on a database behind the scenes, and corruption is a...
The Best Characters to Use When Naming Files and Folders
Back in the early 1980s, DOS filenames couldn’t be more than 8 characters long with a period and a 3-character...
Use the iPhone Camera’s Zoom to Avoid Glare, Reflections, and Shadow
We increasingly need to take photos of documents—vaccination cards, driver licenses, passports, etc.—to submit for...