BusinessCare in Buffalo NY: Keeping Your Business Running Smoothly
BusinessCare Buffalo NY offers comprehensive IT management tailored for businesses in Western New York, ranging from startups to those with 50 or more employees. Our services are designed to meet the unique needs of each business, ensuring efficient and reliable IT support.
See Business PlansWhat Is Business Care?
We’re your dedicated IT department for Mac- and PC-based businesses. Proactive management, security, support, and strategy — without the cost of hiring full-time IT staff.
Who Business Care Is For
Small Businesses (5-20 employees)
You’re too big for DIY IT but too small for a full-time IT person. You need reliable support without the overhead.
Example: Marketing agency with 12 employees, 15 Macs, company iPhones. We manage everything so your team stays productive.
Professional Offices
Law firms, medical practices, financial advisors — you need security, compliance, and zero tolerance for downtime.
Example: Law office with 8 attorneys. We handle HIPAA compliance, secure document management, and ensure your systems never fail during client meetings.
Creative Studios
Video production, graphic design, architecture — your work demands high-performance Macs and reliable storage.
Example: Video production company with 6 editors. We manage your Mac Pros, optimize storage workflows, and ensure renders never fail.
Educational Organizations
Private schools, tutoring centers, training companies — you need device management for staff and students.
Example: Private school with 30 iPads, 12 teacher Macs. We manage MDM, ensure appropriate content access, and train staff.
Business Plans
Keep your team productive, not troubleshooting. We’ve got your back.
Business Care
Your IT department—without the salary
- Business-grade security — Protects against viruses, ransomware, and cyber attacks
- Block dangerous sites — We stop threats before your team clicks them
- Track your requests — Submit tickets online, see exactly what’s happening
- No more “update later” pop-ups — We handle security updates behind the scenes
- Fast remote support — Most issues fixed without anyone leaving their desk
- Prevent downtime — We catch hard drive failures before they cause problems
Business Care Plus
Complete protection for your business
- Everything in Business Care, PLUS…
- Email protection — Blocks spam, phishing, and email viruses before they reach you for Microsoft 365 or Google Workspace
- AI-powered security — Stops attacks in real time—even brand-new threats
- Your team helps themselves — 24/7 portal for common fixes and app installs
- Front of the line — Urgent issue? You get priority response
Need more than 10 computers? Call for volume discounts. (716) 823-3085
All plans include mixed Mac/PC environments. PC support available at same per-device rate.
What Business Care Prevents
Here’s what our business clients avoid by having proactive IT management:
The “Entire Office Down” Crisis
Without Business Care: Network fails Friday at 3pm. Your team can’t work. You scramble to find emergency IT help at premium rates. Lost productivity: $5,000+
With Business Care: We monitor your network. We catch the failing switch Thursday night, replace it Friday morning before anyone arrives. Your team never knows there was an issue.
Prevented: $5,000+ in downtime
The Security Breach
Without Business Care: Employee clicks phishing email. Ransomware encrypts your files. Recovery cost: $15,000. Reputation damage: Priceless.
With Business Care: Our security monitoring catches the suspicious activity immediately. We isolate the affected Mac, restore from backup, and train staff — all within 2 hours.
Prevented: $15,000+ in recovery costs
The “Lost Everything” Disaster
Without Business Care: Employee’s MacBook dies. Three years of client files gone. No backup. Your business faces lawsuits.
With Business Care: Every device backs up automatically to our monitored cloud system. We verify backups monthly. MacBook dies? We restore everything to a replacement in 3 hours.
Prevented: Irreplaceable data loss
The New Employee Setup Nightmare
Without Business Care: New hire starts Monday. You spend 8 hours setting up their Mac, configuring email, installing software, explaining systems.
With Business Care: We deliver a fully-configured Mac to your new employee on day one. Email works, apps are installed, they’re productive in 30 minutes.
Saved: 8 hours of your time
ROI Calculator: What Does Downtime Cost You?
Use this simple calculator to understand the true cost of IT problems in your business:
Your average employee hourly cost: $_________ /hour
Number of employees affected by typical IT issue: _________
Average downtime per IT incident: _________ hours
Cost of one IT incident: $_________
Formula: (Hourly cost × Employees × Downtime hours)
How often do IT incidents happen? _________ times/year
Annual cost of IT downtime: $_________
Business Care (10 computers): $5,994/year
Your potential savings: $_________/year
Business Cybersecurity — Built Into Every Plan
Cyber attacks target 76% of small businesses. Business Care includes multi-layered cybersecurity protection so you don’t have to think about it.
Frequently Asked Questions
Do you support mixed Mac/PC environments?
Yes! Many businesses use both Mac and Windows. We can manage both platforms at the same per-computer rate.
What’s included in remote support?
We use secure remote tools to troubleshoot issues, install software updates, configure settings, and fix problems without needing to visit your office. Most issues are resolved in 15-30 minutes.
How does device management work?
We use tools like Apple Business Manager, Microsoft Intune, and MDM (Mobile Device Management) to configure, update, and secure your Mac and Windows devices remotely. This includes app deployment, security policies, and inventory tracking.
What email platforms do you protect?
Business Care Plus includes email protection for Microsoft 365 (Office 365) and Google Workspace (G Suite). This blocks spam, phishing attempts, and malware before they reach your inbox.
Can we start with a smaller plan and upgrade later?
Absolutely. Start with Business Care and upgrade to Business Care Plus anytime as your security needs grow. Plan changes take effect immediately with no re-setup fees.
What’s your response time for support requests?
Business Care: 4-hour response during business hours. Business Care Plus: Priority 2-hour response with urgent issue escalation.
Is there a minimum number of computers required?
No minimum! Whether you have 1 computer or 50, we can help. Volume discounts available for 10+ computers.
Book a Free 15-Minute IT Consultation
Not sure which plan fits? Grab a no-pressure 15-minute call and we’ll point you to the right BusinessCare option — or just answer your questions.
Ready to Stop Worrying About IT?
Let’s talk about how Business Care can support your growth.
Serving Western New York businesses since 2001
9364 Transit Rd, East Amherst, NY 14051