Expert PC Repair in Buffalo, NY

Yes! We’re experts in both Windows PC and Apple Mac repair. Unlike most computer repair shops that specialize in one or the other, we have certified technicians for both platforms. We’ve been serving Western New York since 2001 with complete PC and Mac support. Learn about our Apple services here.

Most PC repairs are completed within 1-2 days. We provide quick diagnostics (usually within 24 hours) to identify the issue, then give you a clear timeline and price quote before proceeding. For urgent business needs, we offer expedited service. Simple repairs like virus removal may be done same-day.

Yes, we provide on-site computer repair service for both homes and businesses throughout Western New York (within 100 miles of East Amherst). We can come to your location for diagnostics, repairs, network setup, and IT support—especially convenient for businesses that can’t afford downtime or for customers who have desktop PCs that are difficult to transport.

Free diagnostics are available for iPhones, iPads, and Apple Watches. For Mac and PC computers, we offer quick diagnostics (usually within 24 hours) and will provide a clear price quote before proceeding with any repairs. No surprises—you’ll know exactly what’s wrong and what it will cost before we start work.

We fix all PC issues including: slow performance, computer won’t turn on, virus and malware removal, blue screen errors, hardware failures (motherboard, power supply, hard drive), broken laptop screens, data recovery, Windows installation and updates, network connectivity problems, software conflicts, and much more. If it’s a PC problem, we can solve it.

Yes! Our PlusCare managed services provide proactive IT support for businesses and homes. We monitor your systems 24/7, catch problems before they become disasters, handle updates and maintenance automatically, and provide priority support when you need help. It’s like having your own IT department without the overhead.

Just bring your computer and power adapter. You don’t need to bring the mouse, keyboard, or monitor unless they’re part of the problem. We’ll test everything here. If you know your login password, that’s helpful but not required. We’ll securely store your device and contact you as soon as we have a diagnosis.

In most cases, no. We make every effort to preserve your data during repairs. However, some repairs (like replacing a failed hard drive) may require data recovery or restoration from your backup. That’s why we always recommend backing up important files regularly. If you don’t have a backup, we can set up automated backup solutions to protect you in the future.

Repair costs vary depending on the issue and required parts. After our diagnostic, we’ll provide a clear price quote before proceeding. You’ll never be surprised by the bill. Common repairs like virus removal or software fixes are often more affordable than you’d expect. Hardware replacements depend on the parts needed. We’ll always present your options and help you make the best decision for your situation and budget.

Yes, we occasionally have quality refurbished computers available. These are professionally restored systems that work like new but cost significantly less. If you’re interested in a refurbished PC or Mac, give us a call at (716) 823-3085 to check current availability. We can also help you choose the right new computer for your needs and budget.