PlusCare in Buffalo NY: Tech That Just Works
Introducing PlusCare Buffalo NY, offering unlimited tech support for every device in your home — Mac and PC — plus family and peace of mind, all starting at just $19.95/month.
See Plans & PricingWhat Is PlusCare?
Think of us as your family’s personal IT department. We keep all your devices — Mac, PC, iPhone, iPad, and more — running smoothly so you can focus on what matters, not tech problems.
Who PlusCare Is For
Busy Families
You don’t have time to troubleshoot tech problems or figure out settings. You need someone to call who just makes it work.
Example: Your kids’ iPads need parental controls set up correctly. Your spouse’s iPhone photos aren’t backing up. Your Mac is running slow. One call fixes all three.
Work-From-Home Professionals
Your home office is your livelihood. Downtime costs you money. You need reliable devices and fast help when something breaks.
Example: Your MacBook won’t connect to your external monitor before a client call. We walk you through the fix in 5 minutes.
Parents & Grandparents
You want to FaceTime with family, share photos, and use your devices confidently — without feeling lost or frustrated.
Example: We set up your iPhone for easy texting with grandkids, show you how to share photo albums, and make sure everything syncs perfectly.
Smart Home Enthusiasts
You have cameras, doorbells, thermostats, and lights — but they don’t always work together. You need someone who speaks both computers and smart home.
Example: We integrate your Ring doorbell with HomeKit, set up automations, and show you how to control everything from your iPhone.
Pick Your Protection Plan
Everything happens automatically. You just use your computer—we handle the rest.
PlusCare
Everything you need to sleep better
- Your computer stays fast — We clean up junk files and fix small issues automatically
- Protected 24/7 — Viruses and ransomware don’t stand a chance
- We catch problems early — Hard drive failing? We’ll know before you lose anything
- Skip the line — When you need help, you’re priority #1
- Free check-ups anytime — Normally $99—free for you
- We come to you — Most problems fixed remotely while you watch
- Half-price upgrades — Need more memory? Buy from us, install at 50% off
- Free software setup — Buy software from us? We’ll install it for free
- Yearly spa day — Once a year, bring it in for a deep clean
PlusCare + Backup
Peace of mind—everything protected
- Everything in PlusCare, PLUS…
- Your memories are safe — Photos, documents, everything backed up daily
- No limits — Back up everything. We mean everything.
- Fort Knox security — Bank-level encryption, stored in multiple US data centers
- Undo button for life — Accidentally deleted something? We’ll get it back
- Ransomware? No problem — Even if hackers lock your files, your backup stays safe
Additional Computers
Protect the whole family
- Family discount — Already have PlusCare? Add more computers for less
- Same great protection — Every computer gets the full treatment
- One monthly bill — Simple. No surprises.
- Mac, PC, or both — We don’t care what you use. We protect it all.
All plans are month-to-month. No long-term contracts. Cancel anytime.
Real PlusCare Scenarios
Here’s how PlusCare members use their support:
The Morning Panic Fix
Scenario: You spill coffee on your MacBook before an important presentation.
PlusCare Solution: Call us immediately. We book a same-day appointment, provide a loaner MacBook, and have yours repaired in 24 hours. Your presentation happens on time.
Saved: $500+ in lost productivity
The “I Lost Everything” Scare
Scenario: Your iPhone says “Storage Full” and you’re about to delete precious family photos.
PlusCare Solution: We’ve been monitoring your iCloud backup. We show you exactly what’s backed up, set up photo optimization, and free up 20GB without deleting anything.
Saved: Irreplaceable memories
The Grandparent Connection
Scenario: You want to FaceTime with grandkids but feel confused by all the settings.
PlusCare Solution: We schedule a 30-minute session, set up FaceTime, show you how to use it, create shortcuts on your home screen, and teach you photo sharing.
Result: Weekly video calls with family
The Smart Home Tangle
Scenario: You bought a smart doorbell, thermostat, and lights but can’t get them working together.
PlusCare Solution: We come to your home, integrate everything with HomeKit, create automations (“Good Morning” turns on lights and adjusts thermostat), and show you how to control it all.
Saved: 8+ hours of frustration
Frequently Asked Questions
What counts as a “device”?
Just about anything in your home: Macs and Windows PCs, iPhones and Android phones, iPads and tablets, Apple Watch, Apple TV, HomePod, and AirPods. We also support printers, external drives, Wi-Fi, and smart home devices.
Is there a contract?
No. PlusCare is month-to-month. You can cancel anytime with 30 days notice. We earn your business every month by providing exceptional service.
What if I need a repair?
PlusCare members get priority scheduling, discounted repair rates (15-20% off), and loaner devices when available. Repairs are billed separately but you skip the diagnostic fees and wait times.
How fast do you respond to support requests?
We aim to respond within 2 hours during business hours (Mon-Fri 10am-6pm, Sat 10am-4pm). For emergencies, Premium members get priority response within 1 hour.
Can I upgrade or downgrade plans?
Absolutely. You can change plans anytime. Upgrades take effect immediately. Downgrades take effect at your next billing cycle.
Do you support Windows PCs too?
Yes — PlusCare covers Mac and PC exactly the same. It’s $19.95/month per computer whether you run macOS or Windows, and additional computers are just $12.95/month each, Mac or PC. Many Western New York households mix both, and we protect them all the same.
Ready for Tech That Just Works?
Join Western New York families who’ve stopped worrying about their Mac, PC, and mobile devices.
Get Started with PlusCareQuestions? Call us at (716) 823-3085
Or visit us at 9364 Transit Rd, East Amherst, NY 14051
Book a Free 15-Minute Consultation
No pressure — book a quick 15-minute call and we’ll answer your questions about keeping your home and devices running smoothly.